7
424 W Jackson St, Marshfield, MO 65706, USA
Marshfield, Missouri 65706
+1 417-859-0735

Thanks to their negligence, I broke down 50 miles from home, had to be towed into a dealership, and spent several hundred dollars because of their incompetence. The manager Alec was disrespectful, and although I was told that the owner Jeff Ward had agreed to make it right, they have not done so. I've reported to the BBB, and I am pursuing other options. Run fast and far. They are proven to be incompetent, and I believe that they are untrustworthy. They've lost another loyal customer...business must be good if the can afford to blow off long time customers.

Avoid this place!!

----- They did attempt to make it right about three weeks later. I will give them credit for that...but the incident did occur, and nothing will change that.

These guys almost caused my wife's engine to blow up by not putting the correct amount of oil into the motor when they changed it. Took it to another garage closer to home when the oil light came on in her rig and the mechanic found 1 1/2 quarts of oil in it. I asked them to compensate for the oil and Mike got rude and said it was impossible for them to make a mistake. The mechanic who looked at the car said there are NO OIL LEAKS AND IS NOT BURNING OILso this is not a mechanical issue. Go elsewhere and protect your car, these guys are careless and just lost two loyal customers who have gone to this same location for years with no problems. We will not be back!

If I could give zero stars I would. I had my oil changed here and they neglected to tighten the oil plug. If I hadn't noticed oil leaking and checked tightened it I would have undoubtedly lost the plug, oil, and motor on my trip home.

Also, figuring they couldn't mess up a safety inspection I was once again proven wrong. They put the wrong name on the form, and marked it a gas vehicle when its a diesel then wouldn't correct their mistake without charging me another $12.

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Valvoline Express Care — Car Repair in Marshfield

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Valvoline Express Care

Car Repair at 424 W Jackson St, Marshfield, MO 65706, USA. Here you will find detailed information about Valvoline Express Care: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 5:30 PM
  • Tuesday
    8:00 AM – 5:30 PM
  • Wednesday
    8:00 AM – 5:30 PM
  • Thursday
    8:00 AM – 5:30 PM
  • Friday
    8:00 AM – 5:30 PM
  • Saturday
    8:00 AM – 12:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Missouri
Address:
424 W Jackson St, Marshfield, MO 65706, USA.
City:
Marshfield
Postcode:
65706

About Valvoline Express Care

Valvoline Express Care is a US Car Repair based in Marshfield, Missouri. Valvoline Express Care is located at 424 W Jackson St, Marshfield, MO 65706, USA.


Please contact with Valvoline Express Care using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Valvoline Express Care opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Valvoline Express Care

  • Daniel
    Added 2016.08.25
    Thanks to their negligence, I broke down 50 miles from home, had to be towed into a dealership, and spent several hundred dollars because of their incompetence. The manager Alec was disrespectful, and although I was told that the owner Jeff Ward had agreed to make it right, they have not done so. I've reported to the BBB, and I am pursuing other options. Run fast and far. They are proven to be incompetent, and I believe that they are untrustworthy. They've lost another loyal customer...business must be good if the can afford to blow off long time customers.
  • Evan
    Added 2016.08.15
    Avoid this place!!
  • Savannah
    Added 2015.05.27
    ----- They did attempt to make it right about three weeks later. I will give them credit for that...but the incident did occur, and nothing will change that.
  • Isabel
    Added 2015.04.23
    These guys almost caused my wife's engine to blow up by not putting the correct amount of oil into the motor when they changed it. Took it to another garage closer to home when the oil light came on in her rig and the mechanic found 1 1/2 quarts of oil in it. I asked them to compensate for the oil and Mike got rude and said it was impossible for them to make a mistake. The mechanic who looked at the car said there are NO OIL LEAKS AND IS NOT BURNING OILso this is not a mechanical issue. Go elsewhere and protect your car, these guys are careless and just lost two loyal customers who have gone to this same location for years with no problems. We will not be back!
  • Alex
    Added 2015.01.27
    If I could give zero stars I would. I had my oil changed here and they neglected to tighten the oil plug. If I hadn't noticed oil leaking and checked tightened it I would have undoubtedly lost the plug, oil, and motor on my trip home.
  • Brianna
    Added 2014.04.24
    Also, figuring they couldn't mess up a safety inspection I was once again proven wrong. They put the wrong name on the form, and marked it a gas vehicle when its a diesel then wouldn't correct their mistake without charging me another $12.
  • Lucas
    Added 2013.06.05
    Quick and easy
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